The mission of Buckner Vein and Aesthetics (BVA) is Listen, Educate and Inspire our clients. Our goal is to enhance the physical well-being of the patients we serve by continuing to provide the highest quality medical care available. We strive to improve lives in the communities we serve by providing state-of-the-art vascular care in a compassionate and affordable manner.
To accomplish this mission, Buckner Vein and Aesthetics will always provide a comprehensive array of vascular and aesthetic services for our patients, utilizing leading-edge technology and techniques. At BVA, we provide a positive and impactful environment bound by integrity that culminates with excellent outcomes. Our clinical care team and support staff will work together as a close-knit team. In turn, this collaborative culture will allow us to continually attract the highest quality providers and staff members.
Suburban Baltimore is also a place we call home. Our patients are our friends, family and neighbors. Buckner Vein and Aesthetics will continue to work actively in support of this community through volunteer service and charitable giving.
Buckner Vein and Aesthetics approach to service excellence is based on the following C A R E values in our daily practice. These apply to interactions with everyone we view as our patients, referring physicians, providers, staff, vendors and the greater community we serve.
- Compassion. The empathy that we show towards our patients begins with active listening. We then respond with action that we believe will provide the best treatment outcome.
- Accountability. Buckner Vein and Aesthetics promotes a culture of responsibility through responsiveness and follow-through. Our ability to provide the highest level of care affords us the confidence to stand by our service for each patient. Accuracy is of the utmost importance. The collaborative nature of our work helps us eliminate mistakes and make the most educated decisions possible.
- Respect. Sensitivity applies to much more than the physical symptoms of healthcare. We promote respect through consideration of each patient’s unique viewpoints and emotions. This culture allows us to foster a positive environment to address important healthcare needs. If our patients understand that they can trust us with their personal feelings as well as their health concerns, we will be able to build relationships that offer a lifetime of care.
- Excellence. We are committed to going above and beyond expectations for all patients of Buckner Vein and Aesthetics. Our goal is to create a positive experience that provides reassurance and results. We offer professional service and advanced technology, all within a compassionate setting. And by continuously taking the initiative to expand our knowledge base, we give our patients a sense of security in knowing that they are in the most capable hands.